FAQs

Shipping

All orders, both U.S. and international, are shipped via USPS. You will receive a confirmation email once shipped. A tracking number will be issued if your delivery method is USPS First Class Package or Priority Mail (domestic US). We offer free domestic U.S. shipping for orders over $75.

Exchange and Return Policy

Only apparel returns are accepted and must be unworn and unwashed. Items are valid for return within 30 days from the shipment date. To issue a return, please contact us at orders@yumieworld.com for instructions and our return mailing address.

If you require a different size of the item you purchased, please email orders@yumieworld.com with your name, order number, a description of the item along with the size you wish exchanged, and we will gladly swap it for you. Please note that exchange items are dependent on our current stock availability.

In the event that your garment was faulty or defective in any way, we will gladly replace it with a shiny new one. Please contact us at orders@yumieworld.com if you have any questions or concerns regarding your order. 

Privacy Policy

Our store is hosted by Shopify Inc. www.shopify.com They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application behind a firewall.

If you choose a credit card to complete your purchase, then Shopify stores your data. It is encrypted through PCI-DSS, The Payment Card Industry Data Security Standard. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. Their requirements help ensure the secure handling of credit card information by our store and its service providers.

Personal Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about offers, new product offerings and other relevant news related to our brand.